Ship and Delivery Policy

At Havista Ventures Private Limited, we are committed to ensuring that your products reach you in the best condition and within the shortest possible time. We specialize in spices, pappads, dry vegetables, and medicinal plants, all sourced directly from trusted farmers who share our passion for quality and sustainability.

1. Shipping Locations

We currently ship across India. For international orders, please contact our support team to check service availability and delivery timelines.

2. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

Delivery within India typically takes 3–7 business days, depending on your location and courier service availability.
Remote or rural areas may require additional delivery time.

4. Shipping Charges

Shipping charges are calculated at checkout based on the weight, destination, and courier rates.
Free shipping may be applicable for specific order values or promotional offers.

5. Order Tracking

Once your order is shipped, you will receive an email and/or SMS with tracking details to monitor the delivery progress.

6. Delays and Exceptions

While we strive for timely delivery, certain delays may occur due to:

Unforeseen weather conditions
Courier or logistics issues
Regional restrictions or lockdowns
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We appreciate your patience and understanding in such cases.

7. Damaged or Missing Products

If your order arrives damaged or with missing items:

Please contact us within 48 hours of delivery.
Provide images of the damaged package or product for verification.
We will investigate and arrange a replacement or refund as applicable.

8. Contact Us

For any shipping or delivery-related inquiries, please contact our support team:

Havista Ventures Private Limited